Refund Policy

1. Summary

Fiscora is in pre-launch and nothing can be purchased yet. These rules apply to purchases from the moment paid features become available.

• 14 days. You can ask for a refund of any payment, for a premium theme or a subscription plan, within 14 days of the payment date.
• After 14 days, payments are not refundable, except where the law requires it or where we charged you in error.
• Refunds go back to the payment method you used.
• If you cancel a plan, you keep paid features until the end of the period you paid for. After that, your account automatically moves to the Free plan.
• The free calculators and the Free plan cost nothing.

2. How to ask for a refund

Email [email protected] within 14 days of the payment. Please include the email address you used to buy, the date of the payment, and whether it was a theme or a plan. You may also be able to request a refund through the receipt or order page sent to you by our payment provider.

You do not need to give a reason. We aim to reply within a few business days. If your request is made within the 14 days, it is approved.

3. What happens after a refund

• Themes: your right to use the refunded theme ends.
• Subscription plans: paid features for the refunded period end and your account moves to the Free plan. Your data stays in your account, subject to the Free plan’s limits.
• Timing: we start the refund as soon as we approve it. How long it takes to appear depends on your bank or card provider and the payment provider.

4. Premium themes

A theme is a digital product that is available to you immediately after purchase. You can ask for a refund within 14 days of buying it. After 14 days, theme purchases are final.

Where a preview is shown, please review it before you buy. Buying a theme for one calculator does not unlock it for other calculators.

5. Subscription plans

Plans are billed monthly in advance and renew automatically until you cancel. The 14 days apply to each payment, including renewals. If you do not want to be charged again, cancel before your next renewal date. If a renewal charge was unwanted, you can ask for a refund within 14 days of that charge.

After the 14 days, payments are not refunded, including for partial months or unused time.

6. Cancelling a plan

You can cancel at any time. After you cancel:

• you will not be charged again;
• you keep access to paid features until the end of the billing period you have already paid for, unless you ask for and receive a refund of that payment;
• from the next period your account automatically moves to the Free plan, and the Free plan’s limits apply.

7. If you were charged in error

If you think we charged you by mistake (for example a duplicate charge), email [email protected] with the date and amount. If the charge was our error we will correct it, even if more than 14 days have passed.

8. Payment provider

Payments may be processed by a third-party payment provider that acts as the seller of record. In that case the provider may handle the refund for us, and its own terms also apply. Whichever way a refund is processed, the 14-day right above applies to you.

9. Disputes with your bank

Please contact us before you dispute a payment with your bank or card provider, so we can try to resolve it quickly.

10. Your legal rights

This policy does not affect any rights you have under mandatory consumer protection law where you live that cannot be waived by agreement. See also our Terms of Service.

11. Contact

Questions about this policy: [email protected].